Board of Directors Development<\/h3>
Our Board of Directors Training is everything your new and returning board members need to succeed. We cover roles & responsibilities, best practices, committee structuring, and the 5 C’s: Communication, Confidentiality, Commitment, Conflicts of Interest, and Coalition Building.<\/p><\/div><\/div>
Customer Service Excellence<\/h3>
Customer Service Excellence is what sets your organization or community apart from the average ones.\u00a0Topics include, but are not limited to: Communication, Image, Greetings, Asking, Listening, Assisting, Dealing with Upset\/Difficult Customers, Lasting Impressions, and Giving a Little Extra. Other discussions include attitude, best practices, disabled customers, telephone etiquette, and handling complaints properly. If in Texas, each participant will\u00a0be awarded a personalized certificate that recognizes them by name as being certified \u201cTexas Friendly\u201d from the official Texas A&M AgriLife Extension \u201cTexas Friendly Hospitality\u201d program.<\/p><\/div><\/div>
Ethics and Integrity<\/h3>
“If you have to ask if it’s okay, it probably isn’t.” In this customizable workshop, we discuss the delicate subjects of ethical and unethical behavior. We identify each with tangible signs and cover how to address unethical behaviors in your organization.<\/p><\/div><\/div>
Shop Local<\/h3>
Whether you want to build a Shop Local Campaign from scratch or improve an existing one, we can help. From concept to framework, to community awareness, to full implementation, we can get you there. Shopping local is not just a trend; it’s about supporting your entrepreneurial neighbors. When locally-owned businesses thrive, your community thrives.<\/p><\/div><\/div>
Leadership Development<\/h3>
We have a variety of options to assist with your Adult or Youth Leadership Programs. From Kickoff Retreats to Economic Development Day, to graduation speeches, we design solutions to meet your needs. If you are building a program from scratch or sprucing up an existing one, we can help you design the process and assist with any or all of the implementation.<\/p><\/div><\/div>
![\"businesswoman\"](\"https:\/\/opportunitystrategies.com\/wp-content\/uploads\/2014\/12\/businesswoman.jpg\")
[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”grid” parallax_speed=”0.3″ mute=”muted”][vc_column width=”1\/3″]Economic Development<\/h3>
For over 18 years, we have written the curriculum for and delivered the first two modules of the IEDC-sanctioned Basic Economic Development Course (BEDC) for Texas. Texas trusts us to train each new economic developer and so should you. We have Economic Development Overview Workshops for practitioners, board members, staff, elected and volunteer community leaders, and community sales teams. Make sure your board is getting the same set of current facts that the professionals demand.<\/p><\/div><\/div>
Community Development<\/h3>
As the foundation for economic development, it is critical that your board and community leaders understand how leadership development, workforce development, social infrastructure, and physical infrastructure shape the future of your community and its opportunities. Community development is more than just being shovel-ready.<\/p><\/div><\/div>
BRE - Business Retention and Expansion<\/h3>
We don’t have to tell you how important business retention and expansion is in today’s economy.\u00a0A BR&E helps foster relationships with decision makers who have already invested in a community and works to maximize their satisfaction with being located there. Right away, existing businesses will feel more valued, concerns of stakeholders will begin to come to light, and economic development professionals will begin to build a dossier of knowledge. Longer term, a BR&E Program increases new job creation, facilitates competitive improvements, and establishes a reputation in the site selection sector that your community\u00a0is serious about taking care of businesses.<\/p>\n
<\/p><\/div><\/div>
Community Marketing<\/h3>
What is your community trying to say to the world? Are they getting it right? We help you take a look at your target audiences– whether for business recruitment or tourism–identify gaps, and help design a marketing plan to get you the exposure you deserve. From traditional marketing to creative marketing to social media, our facilitators and advisers make it happen.<\/p><\/div><\/div>[\/vc_column][vc_column width=”1\/3″]
Chamber Management<\/h3>
New to the Chamber industry? or just need some new ideas? Our on-staff IOM (U.S. Chamber of Commerce Institute of Organization Management) is always gathering and sharing Chamber best practices all across the country to bring to your Chamber. Staff development, membership development, membership services, dues structuring, event management, committee effectiveness and member bliss are just some of our comprehensive list of Chamber Management skills shared.<\/p><\/div><\/div>[\/vc_column][vc_column width=”1\/3″]
Sales Team Training<\/h3>
Are you confident that everyone in your community who may come in contact with a prospective investor knows their role and exactly what to say? Do you know what your existing industries say to prospects when you’re not there? This 3-part training series includes the Site Selection\/Elimination process, the Dos and Don’ts of Working with a Prospect, and a mock prospect visit with a brutally honest debrief and recommendations.<\/p>\n
<\/p><\/div><\/div>
Other Presentations & Workshops<\/h3>
<\/p><\/div><\/div>Call us for details and pricing on our other presentation and workshop topics:<\/p>\n
- \n
- Understanding the Economic Development Process (for Elected Officials & Board Members)<\/li>\n
- Facilitation Skills & Meeting Management<\/li>\n
- Catalytic Culture Change<\/li>\n
- The Three R’s: Recognizing, Rewarding, & Retaining Staff<\/li>\n
- Leadership Development<\/li>\n
- Team Building<\/li>\n
- Your Volunteer Board: From Appointment to Engagement in 5 Steps<\/li>\n
- A Strategic Planning Blueprint that Works<\/li>\n
- Succession Planning<\/li>\n
- Persuasion Strategies<\/li>\n
- 8 Secrets From a Secret Shopper<\/li>\n
- How to Grow Your Business<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
[vc_row type=”grid” parallax_speed=”0.3″ mute=”muted”][vc_column width=”1\/1″][\/vc_column][\/vc_row][vc_row row_type=”section” type=”grid” bg_image_repeat=”repeat”][vc_column width=”1\/2″ dp_animation=”fadeInLeft”][vc_row_inner][vc_column_inner width=”2\/3″][\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″ dp_animation=”fadeInRight”][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”grid” parallax_speed=”0.3″ mute=”muted”][vc_column width=”1\/3″][\/vc_column][vc_column width=”1\/3″][\/vc_column][vc_column width=”1\/3″][\/vc_column][\/vc_row][vc_row